Privacy Policy
Whittier Plumbing Pros respects your privacy. This page explains what information we collect, how we use it, and your rights.
Who We Are
Whittier Plumbing Pros is a licensed plumbing contractor serving Whittier, CA and surrounding communities. Our website address is plumbersinwhittierca.com. You can reach us at [email protected] or (562) 307-9663.
Information We Collect
We only collect information you give us directly:
- Contact form submissions — your name, phone number, email address and a description of your plumbing issue.
- Phone calls — when you call us, your number may appear on our caller ID.
- Emails — if you email us, we receive whatever you include in the message.
We do not run advertising trackers, sell your data, or use cookies beyond what is required to make the website function. We do not collect payment information on this website — payments are handled in person or over the phone.
How We Use Your Information
- To respond to your inquiry or schedule your service appointment.
- To follow up after a job is complete, if you have asked us to.
- To send an estimate or invoice related to work you requested.
We do not send marketing emails or add you to any mailing list without your explicit permission.
How We Store and Protect Your Information
Information you submit through our contact form is sent to us by email and stored only as long as needed to complete your service request. We use industry-standard email and device security practices. We do not store payment card data.
Who We Share Information With
We do not sell, trade or rent your personal information to third parties. We may share your contact details only in the following narrow circumstances:
- Service partners — if your job requires a specialist subcontractor, we may share your name and address so they can access your property.
- Legal requirements — if a court or government authority legally requires disclosure.
Cookies and Analytics
This website may use basic analytics to understand how visitors find and navigate the site (for example, which pages are most visited). This data is aggregated and anonymous — it does not identify you personally. If we use a third-party analytics service such as Google Analytics, that service has its own privacy policy.
We do not use advertising cookies or remarketing pixels.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we have collected about you.
- Request that we delete your personal information.
- Opt out of the sale of your personal information (we do not sell personal information).
- Not be discriminated against for exercising these rights.
To make a request, contact us by email at [email protected] or by phone at (562) 307-9663. We will respond within 45 days.
Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us so we can delete it.
External Links
Our website may link to other websites (for example, a city permit portal or a product page). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we update the date at the top of this page. Continued use of our website after a change means you accept the updated policy.
Contact Us
Questions about this privacy policy or your data?
- Email: [email protected]
- Phone: (562) 307-9663
- Address: 12502 Washington Blvd, Whittier, CA 90602
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